Contacting the DOLE hotline at 1349 is the faster and easier way to get an advice about concerns related to your job or employer. As an alternative, you can also submit your complaint using their online contact form which can be accessed at https://www.dole.gov.ph/queries/submit.
The form is very straightforward. Simply enter your contact information and the description of your concern, then submit.:
You will receive a response via email in 3-5 working days. While the content is mostly general, it may include an information which is helpful. Below is an example of an email response received from DOLE through their online legal query form: