The Best Mobile Banking Phone Apps You Should be Using

Majority of our local banks here in the Philippines have their own mobile banking app. I am using four of them, and I am a satisfied mobile banker so far. With a phone reloading as one of their features, I’d say they’ve been designed to cater to every Juan’s needs. These are the four mobile banking apps that I use:

BDO

Are you one of those who are annoyed by BDO’s one time password or OTP? I am too, but it makes me feel better knowing that it is an added security feature. Well, the BDO mobile banking app eliminates the need for an OTP so you can go to your transactions directly upon logging in.

Pros:
– web and mobile app login and password are the same
– OTP is no longer needed to login
– user friendly layout

Cons:
– difficulty logging in sometimes, and it doesn’t say if app is under maintenance or the internet connection is just too slow.
– mobile phone reloading feature doesn’t recognize some Touch Mobile (TM) numbers.
– doesn’t show your full account number. This is a big issue for me because BDO doesn’t print account numbers on their ATM cards. I don’t memorize account numbers so I would need to find a computer to login to just so I could see my account number when I need it.

BPI

Along with BDO, BPI app is the first mobile banking app that I used. And just like BDO, it is very straightforward.

Pros:
– web and mobile app login and password are the same
– user friendly layout
– displays your account number
– you don’t need to enroll a mobile number in order to reload them, the app will allow you to directly access your phone contacts! This is a very surprising feature because BPI often requires paperworks and a trip to their branch for enrollments.

Cons:
maintenance mode is becoming frequent

SECURITY BANK

I just installed this app early this year when I got my secured credit card from them. The app is easily the most visually pleasing for me.

Pros:
– can login via Touch ID!
– pin code and password are alternatives to Touch ID.
– also displays your account number
– layout and color are easy on the eyes, perhaps because blue is my favorite color.

Cons:
– None so far. I only use the app to check my balance, so I haven’t tested its features yet.

UNIONBANK

Both my web and mobile banking experiences with UnionBank haven’t been very easy. You actually need to call them to complete setting up your online/web account. A few months later, I lost my access for reasons I don’t know. I did not call them again, and I settled to using their app.

Pros:
– closing the app automatically logs you out
– the phone reloading feature actually works!

Cons:
– always under maintenance

Overall, I’d say BPI has the best app so far with BDO and Security Bank coming close. UnionBank still has a lot of improving to do. I feel that UnionBank doesn’t really cater to young customers which is why enhancing their online and mobile banking is the least of their concerns. And I understand why. With an initial deposit and maintaining balance of Php100,000, that is not very attractive to millennials (or most Pinoys for that matter).

Which mobile banking app are you using, and how is it?

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